At Dream Sleep, we want your shopping experience to be simple and straightforward. Below you’ll find information about how we process and deliver your order.
Order Processing
Once your order has been placed, we begin preparing it for shipment. You will receive an order confirmation by email.
Delivery Times
Estimated delivery time within the United Kingdom is 7–9 business days.
Please note that delivery estimates may vary due to courier delays, public holidays or other circumstances outside our control.
Shipping Costs
We offer free shipping on orders of £120 or more within the United Kingdom.
For orders below £120, shipping charges will be calculated and displayed at checkout before you complete your purchase.
Order Tracking
If tracking information is available for your shipment, it will be sent to the email address provided at checkout.
Incorrect Shipping Information
Please make sure your delivery address is accurate when placing your order. If you notice a mistake, contact us as soon as possible. We cannot guarantee that changes can be made once your order has been processed.
Questions About Your Delivery?
If you have any questions about your order or delivery, please contact us through our Contact Us page. We’re happy to help.